We will only collect information that is necessary for us to support our business activities. Information provided to us through our sales, marketing and support activities, surveys, web site activities and/or event registrations may be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers.
We will collect information through conversing with you (including by phone or e-mail) and/or by getting your written response and/or through our on-line facilities. Where we have obtained contact information from 3rd party sources we will endeavour to verify the accuracy of the information and ensure that the information has been obtained in a manner consistent with the national privacy principles. The customer or prospect information we collect relates to contact information only, we do not collect or keep sensitive information.
We will continue to collect and store personal credit information in the way prescribed in the privacy act 1988 and only disclose that information in accordance with a written authorisation given by you which would normally be incorporated in your commercial agreement with us.
All data collected is subject to our strict data security policies. Our computerised information is stored in secured facilities and access is restricted to authorised personnel.
As a standard practice we do not share any personally-identifiable or private customer information with third parties, unless they are acting as an intermediary. Some examples of intermediaries include delivery companies, direct marketing agencies acting under our instructions, authorised resellers and financial service providers. In all cases these companies sign an appropriate agreement with us securing that information.
We will enable you to opt-out of any direct marketing activities. You can contact us through the website, email us at email@example.com or by phone on +612 9692 9958 to request this. If you have a complaint about any possible breach of privacy by us you should contact us at firstname.lastname@example.org or by phone on +612 9692 9958.
HOW TO CONTACT US
If you want to know more about cookies or have any question you can email us at email@example.com
A user-ID will be assigned to log in users, which allows for anonymous website tracking across multiple devices (table, desktop, mobile, etc.). No personally identifiable data is collected or connected to the user-ID and you can opt out by contacting firstname.lastname@example.org.
ESSENTIAL COOKIES AND DATA CAPTURE
Essential cookies are required so that you can move freely around our website and to allow us to remember certain choices that you have made. Cookies related to Performance, Advertising and Targeting Cookies are associated with Google Analytics, Facebook, and Hotjar.
SECURITY OF YOUR PERSONAL INFORMATION
Song for the Mute only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order or access your account information, Song for the Mute uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.
ACCESSING OR UPDATING YOUR PERSONAL INFORMATION
If personal information maintained by Song for the Mute is not correct you can easily update it using the “ACCOUNT” menu on the MENSWEAR or WOMENSWEAR page. Once you log in, your personal information will be made available.